Refund Policy

Refund

Thank you for choosing FlixTvWave. We strive to provide high-quality products/services, and your satisfaction is important to us. This refund policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refund

Product/Service Defects: You may be eligible for a refund if the product or service you received is defective or does not meet the specifications as described.
Cancellation: If you cancel your order or request a refund before the product or service is delivered, you may be eligible for a refund, subject to applicable terms and conditions.

2. Refund Requests

To request a refund, please contact our customer support team at contact@flixtvwave.com within 2 days of the purchase or delivery date. To help us process your request, please provide the following information:

Your full name
Order/invoice number
Description of the issue
Any relevant supporting documentation, such as images or videos

3. Refund Process

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days.

4. Non-Refundable Items/Services

Certain products or services may be non-refundable. These may include, but are not limited to, digital products, downloadable software, or customized services. Please check the product or service description for specific refund terms.

5. Late or Missing Refunds

If you haven’t received a refund within the specified timeframe, please check with your bank or credit card company. If the issue persists, contact us at contact@flixtvwave.com.